Our AI call answering system picks up calls instantly, eliminating the need for voicemail leads. It effectively captures key job details, including the customer's name, phone number, address/ZIP, issue type, urgency, and the best callback time. You’ll receive a clean lead summary, allowing you to call back and book faster. This lead capture service is ideal for plumbing, drain, HVAC, electrical, and general home services. Plus, there are no long contracts — enjoy the flexibility of month-to-month service with customer text updates.
Perfect if you mainly want to stop missing calls and get clean lead summaries with our AI call answering service.
Included:
AI answers and collects the basics, ensuring you never miss an important lead.
Lead summary delivered instantly via email and Google Sheet for efficient tracking.
Basic call tagging: Emergency / Urgent / Standard, so you can prioritize effectively.
Business hours rules (optional) to customize your service.
Pricing:
Setup: $500
Monthly: $249
This lead capture service also offers customer text updates, keeping you informed and in control.
Best for companies that want a smoother customer experience and fewer “call me back” loops. With our AI call answering service, you can enhance your operations by providing timely customer text updates. Included in this package are everything in the Starter plan, customer confirmation texts (only when opted-in), follow-up text prompts (ex: “What’s the issue—clog, leak, water heater?”), and optional internal SMS alerts to your team. This comprehensive lead capture service ensures you won’t miss any important communication.
Pricing:
Setup: $750
Monthly: $399
If you want the assistant to try to connect the call to your dispatcher or owner, our AI call answering service attempts the transfer when you’re available. If there’s no answer, it falls back to our lead capture service, ensuring you never miss a potential customer. Additionally, we provide customer text updates to keep you informed.
Pricing:
Setup: $250
Monthly: $100
For businesses with more than one service area or phone line, our AI call answering solution offers seamless communication. With this setup, you can also benefit from customer text updates and an efficient lead capture service.
Pricing:
Setup: $150 per additional number
Monthly: $75 per additional number
Please reach us at sahil@servicecallteam.com if you cannot find an answer to your question.
Most setups are ready in 24–72 hours once your phone number and compliance steps are approved.
This is a great fit if:
Email us at sahil@servicecallteam.com and we’ll send you a demo number to call so you can hear it live and see how the lead comes through.
Yes — we don’t pretend it’s a human. The assistant is polite, direct, and focused on collecting the info needed to get the job booked.
No, We set you up with a new number. You are able to request the area code that you would like the phone number to start with (first 3 digits).
Yes, for many shops it can replace an answering service completely. For others, it works best as an overflow solution when you’re busy or after-hours.
Name, callback number, address/ZIP (if available), what they need help with, urgency level, best time to call back, and any helpful notes (gate code, pets, what they already tried, etc.).
Not by default. Our core system captures leads and sends you a clean summary so you can call back and book quickly. If you want booking added later, we can discuss it.
Yes. It flags emergencies (active leaks, sewer backups, no water, etc.) and can be configured to route those calls differently. For life-safety issues (gas smell, fire, etc.) it will instruct callers to contact emergency services.
You can receive leads by email, Google Sheet, and (once messaging is approved) SMS. We can also set up different routing for urgent calls.
Yes — only when the customer opts in through your form or through an approved consent flow. Texts can include confirmations, follow-up questions, and status updates.
Yes. We use opt-in language, STOP/HELP handling, and proper disclosures (message frequency varies, msg & data rates may apply, consent not required to purchase). We’ll help you set up the correct forms and policies.
Usually 24–72 hours after setup details are confirmed. SMS approval (A2P registration) can take longer depending on carrier review times, but you can still run the call system and deliver leads via email/Google Sheets immediately.
Calls and SMS have carrier/network costs. Your plan covers the system, setup, and management. Usage is billed based on your actual call/text volume so you only pay for what you use.
Yes — month-to-month. If it isn’t clearly paying for itself in saved time and booked jobs, you shouldn’t keep it.
Service Call Team
Copyright © 2026 Service Call Team - All Rights Reserved.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.